Please be advised if you have any special requests, you can tell our customer service in advance while making your bookings. And based on the latest regulations, the facilities for KiosK Check-In for Flight destinations to Pontianak and Palangkaraya are temporarily disabled, and the Check-in process can only be done at the Airport Check-in counter.* For certain destinations with special regulations/requirements from local authorities, KiosK Check-In Facility is disabled.Passengers who need special assistance at the airport e.g.) customer with pregnant condition, children aged less than 12 years old who travel alone, Unaccompanied Minor (UM), Passengers with infant, require a wheelchair, stretcher case, or other special handlings in airport.Minangkabau International Airport, Padang (PDG).Raja Haji Fisabilillah International Airport, Tanjung Pinang (TNJ).
During the elimination of mass exodus periode (06 – ), Mobile, Web, & Kiosk Check-in are disabled for all routes.And based on the latest regulations, the facilities for Web Check-In, Mobile Check-In for Flight destinations to Pontianak and Palangkaraya are temporarily disabled, and the Check-in process can only be done at the Airport Check-in counter.*
For certain destinations with special regulations/requirements from local authorities, the Web Check-In facility, Mobile Check-In are disabled.Group booking (Passenger booked with more than 9 pax in 1 PNR).Passengers who need special assistance at the airport e.g.) customer with pregnant condition, children aged less than 12 years old who travel alone, Unaccompanied Minor (UM), require a wheelchair, stretcher case, or other special handlings in airport.For infants under 2 years old not occupying a seat.Internet Check In, Mobile Check In, and Phone Check In services are not available for: This service is available for domestic and international flight, starts from: Depart from Passengers can check in and make seat selection using Garuda Indonesia mobile app. Foreigners (WNA) who will leave Indonesia via domestic flight transiting at Soekarno-Hatta International Airport (CGK) are not required to have a vaccine certificate if they do not leave the airport area while in transit and are allowed by the local Port Health Authority.Upon arrival in Indonesia, passengers must undergo an RT-PCR retest and an 8 x 24 hours quarantine according to the provisions click the More Information button below. International flights entering Indonesia: must show a vaccine certificate (total dose) and a negative RT-PCR test result max.A letter of RT-PCR or Rapid Antigen test results used as a flight requirement must be issued from a Health Facility registered in the Decree of the Minister of Health of the Republic of Indonesia, which can be viewed here.In addition to these routes, click the More Information button below. first dose) and a negative RT-PCR test result max. Domestic flights from PPKM Level 3 and 4 territories (including from/to Jawa & Bali) must show a vaccine certificate (min.Following the policies of the government and relevant authorities during the Public Activity Restrictions (PPKM) period effective from 26 July 2021, here are some of the latest important information for your attention:
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